LS Skin & Massage

Type: Policy and Procedure Writing, Website Design, Form Creation

Policy and Procedure Writing

LS Skin and Massage needed all the policies and procedures writing and putting in place to be able to operate as a safe and responsible workplace meeting all legal standards and requirements. We wrote 24 policy documents that cover everything from Booking and Cancellation Policies and Procedures to GDPR Policies and a Staff Code of Conduct- everything that the business could need.

Website Design

Using existing brand assets, the site was assembled around Lauren’s exact specifications. She wanted the services to be listed on the homepage and to be one button away from booking for a more streamlined user experience.

Form Creation

In order for LS Skin and Massage to be compliant with health and safety legislation, they need to record certain aspects of their work such as Risk Assessments, Accident and Incident Reporting and as well as recording customer feedback. We created the documents for LS Skin and Massage to be able to accurately record everything required of them by law and to give them the information needed to give their clients the best service they can.

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